When configuring the Avalara bundle in a newly refreshed Sandbox account the following unexpected error: “Notice (SuiteScript): An unexpected SuiteScript Error has occurred” is encountered in the Configuration tab.
Solution
Configuration for Avalara bundle v5.7 (OneWorld) & v6.6 (Basic) and newer:
Navigate to Customization > List, Records, Fields > Record Types
Edit AVACONFIG
Click List
Click Edit
Config Flag: Remove Checkmark
Click Avalara Configuration
Avatax Account Credentials: Re-enter and Revalidate
Click Next
Click Save
Configuration for Avalara bundle v5.6.2 (OneWorld) & v6.5.2 (Basic) and older:
Navigate to Customization > List, Records, Fields > Record Types
Edit AVACONFIG
Click List
Click Edit
Password: Remove Value
Click Save
Click Avalara Configuration
Avatax Account Credentials: Re-enter and Revalidate
Click Save
Note: All tax codes and item tax code assignments will remain in place. User may also refer to Avalara’s Help Center.