Scenario
There may be instances where users encounter the message: Sass Job Error: Compiler was unable to compile the given input file. when users activate themes and extensions via the Manage Extensions Wizard.
Solution
1.One factor that causes the error is an empty media query within the Sass files of a custom theme. Below is an example of an empty media query:
@media (max-width: 900px) {
}
2.Another possible reason causing this error message can be an inconsistency between the SuiteCommerce Extension Management bundle version installed on the user’s NetSuite account and the one downloaded to the user’s local computer. See article 102722 Folder Name for SuiteCommerce Theme Development Tools to make sure the correct version of the Theme Developer Tools are downloaded.