Resolve Error: “The template cannot be printed due to the following errors: Unexpected Error” when Printing with Advanced PDF/HTML Templates

Scenario:

There are cases wherein an unexpected error is being thrown when printing with Advanced PDF/HTML Templates. This may be due to a missing Subsidiary Logo being sourced on the template.

Solution:

  1. Navigate to Setup Company Classifications Subsidiaries
  2. Subsidiary Used: Click Edit
  3. Subsidiary Logo (Forms): Select the appropriate logo
    Note: Add a new logo if nothing can be selected from the dropdown list.
  4. Click Save

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