Resolve ‘The feature Sale Downloadable file required to access this page is not enabled on this account.’

scenario

When we Navigate to Lists > Web Site > Items, system throws an error notice about The feature ‘Sale Downloadable’ file required to access this page is not enabled on this account.

This happens because the Item List is set to show Type = Download Item andthen the feature was disabled.

Solution

Option 1:

1. Enable Sell Downloadable File feature by navigating to Setup > Company > Enable Features > Items & Inventory > Items > Sell Downloadable File > Save.

2. Navigate back to item list by navigating to either:

    Lists > Web Site > Items OR

    Lists > Accounting > Items

3. Set Type to –All- 

4. Disable the Sell Downloadable File feature.

Option 2:

1. While logged in, copy & paste the URL below in an actively logged in browser: 

https://system.netsuite.com/app/common/item/itemlist.nl?searchtype=Item&Item_TYPE=@ALL@&sortcol=Item_NAME_raw&sortdir=ASC&csv=HTML&OfficeXML=F&pdf=&showall=T&style=NORMAL&report=&grid=&searchid=-400&quicksort=&dle=T

2. Press Enter.