| It’s a common workflow issue and can be solved by using one of the three methods mentioned below: |
- Make sure that the Owner field on the workflow definition page is your user account. If the workflow release status is set to Testing, the workflow only runs for the owner of the workflow.
- If there is a workflow initiation condition, make sure that the record meets the condition and that the condition can evaluate to true. A workflow does not initiate if the workflow initiation condition does not evaluate to true.
- If the workflow runs on a schedule, make sure that the workflow release status is Released. If the release status is Testing, the workflow will not run on a schedule.