The user is receiving an unexpected error when printing a Journal Entry.
Solution
To resolve this problem, please follow the steps below:
- Using Administrator Role Navigate to Customization > Forms > Advanced PDF/HTML templates
- Standard Journal Entry PDF/HTML Template: Click Customize
- Click Save without changing anything
Note: In the List of forms should appear Custom Journal Entry PDF/HTML Template - Navigate to Transactions > Financial > Make Journal Entries (Custom Role)
- Click Edit on the upper right corner
- Navigate to Customization > Customize Form
- PRINT TEMPLATE: Select Custom Journal Entry PDF/HTML template
- Click Save
- Reprint Journal Entry