Resolved unexpected error when opening a Report Saved Search

Scenario

The customer created a Report Saved Search and is encountering an Unexpected Error when opening the search.

 

 

Solution

Given that the nature of the Search created is a Report Saved Search, the error was encountered because of Show Totals = True on the Results tab. Since this is a Report Saved Search, it is expected that there will be NO TOTALS for the report.

 

Below are the steps to resolve the error:

 

1. Open Search

2. Click Edit this Search button

3. Go to Results tab

4. Show Totals = False

5. Hit Save&Run

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