Sometimes, after a sandbox refresh, the configuration record may not be displayed completely, even after activating all extensions and themes. In some cases, only the configuration of some default templates may be shown, while most of the configurations for custom-made extensions might be missing. To resolve this issue and retrieve the complete configuration record, follow the steps below:
- Open the configuration record
- Go to any of the sub-headings
- Change any value from the record after copying the actual value
- Save the configuration record
- Reload the website and open the configuration record again
- Now you could see the configurations related to every extensions are available in the record
- Revert the initially made changes
- Save the configuration record
By following these steps you could retrieve the complete configuration record.