While updating revenue elements on the Update of Revenue Arrangement and Revenue Plans page, an error message stating ‘Invalid item reference key XXXX for subsidiary X’ is encountered.
Solution:
- Identify the Problematic Item:
- Navigate to your list of items.
- Locate the item with the Internal ID that matches the Reference Key mentioned in the error message.
- Verify Item Associations:
- Check if the item is associated with the subsidiary indicated in the error message.
- Ensure the item is not marked as inactive.
- Edit Item Record:
- If the item is not associated with the subsidiary, edit the item record to associate it with the correct subsidiary.
- If the item is inactive, navigate to the System Information tab and uncheck the Inactive checkbox.
- Re-run the Update:
- After making the necessary adjustments to the item record, re-run the Update of Revenue Arrangements.
- Confirm Error Resolution:
- Verify if the error persists. The update process should now complete without encountering the ‘Invalid item reference key’ error.
Steps:
- Identify Item:
- Navigate to Lists > Accounting > Items.
- Find the item with the specific Internal ID mentioned in the error message.
- Edit Item Record:
- Click Edit on the problematic item.
- Go to the Subsidiary field and ensure the correct subsidiary is selected.
- In the System Information tab, uncheck the Inactive checkbox if it is selected.
- Save Changes:
- Click Save to apply the changes to the item record.
- Update Revenue Arrangements:
- Re-run the Update of Revenue Arrangements process to confirm the error is resolved.
By ensuring the item is correctly associated with the subsidiary and is active, you can successfully update revenue arrangements and revenue plans without encountering the invalid item reference key error.