Resolving Tax Code Changes When Editing Shipping Address in NetSuite

When editing the shipping address on a copied invoice in NetSuite, you may encounter an issue where the tax code on the item line changes unexpectedly to GST 0%. This happens if the transaction subsidiary is not included in the ‘SUBSIDIARIES’ field for the tax code. Here’s a quick solution:

Steps to Resolve

1. Find the Tax Code:

• Use Global Search to locate GST 0% - MY.

1. Edit the Sales Tax Item:

• Click Edit on the Sales Tax Item.

1. Update Subsidiaries:

• Add the transaction subsidiary (e.g., BEABA MALAYSIA SDN BHD) to the ‘SUBSIDIARIES’ field.
• Alternatively, check the ‘Include Children’ option to apply the tax code to all child subsidiaries.

1. Save Changes:

• Click Save to update the Sales Tax Item.

By updating the tax code settings to include the correct subsidiaries, you can prevent unexpected tax code changes when editing the shipping address on transactions.