Overview
This error typically occurs in NetSuite when an intercompany account is used in a standard journal entry instead of an intercompany journal, and the elimination settings are not properly configured.
Root Cause
The error arises due to a mismatch between:
~ The account’s configuration (marked for intercompany elimination)
~ The journal entry type (standard vs. intercompany)
~ The entity involved (whether it’s an intercompany entity or not)
Resolution Options
Option 1: Proceed with Elimination Settings
If you intend to use the intercompany account, follow these steps:
Customize the Journal Entry Form to expose:
~ “To Subsidiary” field
~ “Eliminate” checkbox
Journal Line Configuration:
For Intercompany Account:
~ Check the “Eliminate” box
~ Select the correct “To Subsidiary”
~ Ensure the vendor is marked as an intercompany entity
Option 2: Modify COA – Uncheck “Eliminate”
If the account was mistakenly marked as intercompany and you want to use it in normal journals:
~ Navigate to Lists > Accounting > Accounts
~ Locate and edit the account
~ Uncheck the “Eliminate Intercompany Transactions” box
~ Save the changes
⚠️ Important: This change affects consolidation and elimination reporting. Ensure the account is not used in actual intercompany transactions before making this change.
Option 3: Use an Alternate Normal AR Account
If the transaction does not involve intercompany activity, consider using any other appropriate non-intercompany account.
This avoids the need for elimination settings and simplifies the journal entry process.