SAML SSO > Solving SAML login error: “A role with SAML permission is required.

Applies To

Product: NetSuite 2024.2

Scenario

User encounters the login error “A role with SAML permission is required.” 

Solution

1. Navigate to Setup > Users/Roles > Manage Roles.
2. Optional: If the user would like to customize an existing center role, this can be done by simply going to Setup > Users/Roles > Manage Roles and click on ‘Customize’. This is only applicable if the role that is based on an existing NetSuite Standard Role. 
3. Click Create a New Role.

• Enter a name. 
• Select the “Center Type”.
• Start selecting the necessary permissions in Permissions subtab. 
• Important: In Permissions > Setup, be sure to select ‘SAML Single Sign-on’.
• Optional: If an access to the SAML Setup Page from Setup > Integration > SAML Single Sign On is needed for that user, select ‘Setup SAML Single Sign-on’ as well. 

1. Click Save
2. Navigate to the Employee record you wish to give the role to.
3. Edit the employee record.

• Access > Role: Enter the newly created role
• Add the line.

1. Save the Employee record. 

 

Note: If the user has already set up the role and he’s still getting the error, it could be that the selected permission is ‘Setup SAML Single Sign-on’ instead of ‘SAML Single Sign-on’.