Scenario
Journal with a debit entry to an A/R account normally would show offsetting transactions in its Related Records tab as a link, whether it’s a Customer Payment, or another Journal that reduces the A/R account balance as a credit entry to it.
Whereas a Journal with a credit entry to an A/R account will not show related transactions nor a link, although it was applied as A/R offsetting transaction. To identify the journal transaction/s to which this Journal was applied, user will need to create a transaction saved search.
Solution
- Navigate to List > Search > Saved Search > New
- Select transaction
- Enter title
- Under criteria tab, Select Applying transaction
a) Applying Transaction: Select Any of
b)Select the journal that was applied as A/R offsetting transaction
Note: This is the journal with the credit entry to an A/R account.
c)Click done - Under Result tab,
a)Document Number
b)Status
c)Applying Link Amount - Save and Run
The search result shows original Journals. In its Related record tab, the applying Journals is linked.