Send sales rep Email with Attachment via Scheduled Workflow

Create Custom Entity Field to act as a flag in Saved Customer Search Results

  1. Navigate to Customization Lists, Records, & Fields > Entity Fields > New
  2. Label: Enter Label
    Example: SalesRep Statement Email
  3. Type: Select Check Box
  4. Store Value: Enter Checkmark
  5. Navigate to Applies To
    • Customer: Enter Checkmark
  6. Click Display
    • Subtab: Select Main
  7. Click Save

Create Saved Customer Search with Open Balances

  1. Navigate to Lists Search > Saved Searches > New
  2. Click Transaction
  3. Search Title: Enter Title
    Example: SalesRep Statement Email
  4. Click Criteria 
  5. Click Standard
  6. Filter: 
    1. Select SalesRep Statement Email (Custom)
    • Customer Statement Email: Select Yes
    • Click Set
    1. Select Balance
    • Balance: Select greater than
    • Value: Enter 0.00
    • Click Set
  7. Click Results
    • Sort By: Select ID
  8. Click Columns
  9. Click Remove All
  10. Field:
    • Select ID
    • Select Name
    • Select Email
    • Select SalesRep
    • Select SalesRep Statement Email (Custom)
    • Select Amount
  11. Click Available Filters
  12. Filter
    • Select SalesRep Statement Email(Custom)
    • Show in Filter Region: Enter Checkmark
  13. Сlick Save & Run

3. Create ScheduledWorkflow 

  1. Navigate to Customization Workflow Workflows New 
  2. Basic Information:
    • Name: Enter Send Balance Emails
    • Record Type: Select Transaction
    • Sub Types: Select  SalesOrder
    • Execute as Admin: Enter Checkmark
    • Release Status: Select Released
    • Keep Instance and History: Select Always 
    • Enable Logging: Enter Checkmark
  3. Initiation:
    • Scheduled: Enter Checkmark
  4. Schedule:
    • Saved Search Filter: Select SalesRep Statement Email
    • Repeat: Enter Checkmark
    • Frequency: Select Weekly
    • Scheduled From Date: Select Todays Date
  5. Weekly Schedule:
    • Repeat Every: Enter 1 week(s)
    • Monday: Enter Checkmark
  6. Click Save

4. Create State 1 with 1 Send Email Action

  1. Click State 1
  2. Bottom Right corner: Click New Action
  3. Click Send Email
  4. Basic Information:
    • Trigger On: Select Entry
  5. Condition:
    • Saved Search Condition: Select SalesRep Statement Email
  6. Parameters:
    • Sender:
      • Specific Sender: Select Currently Logged User (Employee)
    • Recipient:
      • Send to Current Record: Enter Checkmark
    • Content:
      • Custom: Enter Checkmark
      • Subject: Enter Your Company Statement
      • Body: Enter Required Text
    • Attachment:
      • File: Enter Checkmark
      • Include Statement: Enter Checkmark
      • Type: Select PDF
  7. Click Save
  8. Click Save

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