Using SS2.0 on a client script you can make it mandatory. You can set mandatory using SuiteScript 2.0 though although it does not works in 1.0.
Below, is an example snippet using client script on customer record
var currentRecord;require(['N/currentRecord'], (currentRecord) => {
var field = currentRecord.get().getField('comments');
field.isMandatory = true;
})