To include Item Fulfillment Tracking Numbers( that are clickable) on the Email Templates, refer following steps
Step 1 : Navigate to Documents > Templates > Email Templates
Step 2: Custom Email Template: Click Edit
Step 3 : Click Source Edit Mode
Step 4 : Paste the below HTML code to the Email body field:
<!–Tracking Number Link Code–>
<#if transaction.createdfrom.shipcarrier==’UPS’><#list transaction.packageups as pkg>Your UPS Tracking Number is ${pkg.packagetrackingnumberups}. To track your order, please click this <a href=”https://YOUR_NETSUITE_ACCOUNT_ID.app.netsuite.com/app/common/shipping/packagetracker.nl?type=ups&TypeOfInquiryNumber=T&InquiryNumber1=${pkg.packagetrackingnumberups}” target=”_blank”>link</a>.<br />
</#list> <#elseif transaction.createdfrom.shipcarrier==’FedEx/USPS/More’><#list transaction.packagefedex as pkg>Your Fedex Tracking Number is ${pkg.packagetrackingnumberfedex}. To track your order, please click this <a href=”https://www.fedex.com/apps/fedextrack/?action=track&action=track&tracknumbers=${pkg.packagetrackingnumberfedex}” target=”_blank”>link</a>.<br />
</#list><#else> Tracking is not UPS or FedEx<br />
</#if>
<!–Tracking Number Link Code–>
Step 5 : Click Save