Navigate to Setup > Accounting > Accounting Preferences
2. Click General tab
3. Unmark Void Transactions Using Reversing Journals checkbox
4. Click Save
Note: The Credit Memo must be in Edit mode in order for the user to see and use the Void button.
Navigate to Setup > Accounting > Accounting Preferences
2. Click General tab
3. Unmark Void Transactions Using Reversing Journals checkbox
4. Click Save
Note: The Credit Memo must be in Edit mode in order for the user to see and use the Void button.