Specific bundles require the acceptance of Terms of Service. Prior to bundle installation, instruct the Customer to accept the applicable TOS for the required bundles by following the steps below.
In the Administrator role navigate the customer to Customization à SuiteBundler à Search and Install Bundle
NOTE: The customer must click the accept buttons themselves within their own user account. An Oracle|NetSuite employee cannot accept the Terms of Service on behalf of the customer.
- Read ALL of the notes in the Bundle List prior to bundle installation.
- Install each bundle in the sequence displayed below, starting with 1. Ensure each bundle installs successfully before moving on to the next bundle.
- Do NOT skip any bundles for any reason. The listed bundles are all required to complete the successful installation of the SuiteSuccess Edition, even if the Customer chooses not to use the functionality.
- Installation Errors:
- If any bundle installation fails, uninstall the bundle and clear the browser’s cache. Attempt to reinstall the bundle and/or use a different browser.
- If installation errors persist, follow the Support procedures at the beginning of this document. Provide as much information as possible about the error, the bundle, the account, etc.
- Missing Bundles:
- If any bundles are not available to install, clear the browser’s cache and/or try using a different browser to search for the bundle.
- Try different Keywords, as sometimes bundle names are updated.
- If SuiteSuccess bundles are still missing, they may not have been shared with the customer’s account. Refer to the SuiteSuccess Bundle Request Process above to request these bundles.
- If PSG Shared bundles are missing, refer to the PSG Shared Bundle Request Process above to request these bundles.
- Do NOT uninstall any bundles listed in this document. The listed bundles are all required to complete this SuiteSuccess Edition, even if the Customer chooses not to use the functionality.
- Install additional bundles after completion of the bundles listed in this document. This includes add on functionality that might have been purchased by the Customer.