Create a Workflow that would set the field value of a Multi-Select field to another Multi-Select field.
Solution
- Navigate to Customization > Workflow > Workflows > New
- Basic Information:
- Name: Enter Multi-Select Sourcing
- Record Type: Select preferred Record
- Execute As Admin: Enter Checkmark
- Release Status: Select Released
- Initiation: Select Event Based
- Event Definition:
- On Create: Enter Checkmark
- Trigger Type: Select -All-
- Click Save
- Click State 1
- Bottom right corner: Click New Action
- Click Set Field Value
- Basic Information:
- Trigger On: Select After Field Edit
- Event Types: Select Create
- Triggering Client Fields: Select Customer
- Parameters:
- Field: Select Custom Multi-Select field
- Value:
- From Field: Enter Checkmark
- Record (Join Field): Select Customer
- Field: Select Multi-Select Source Field
- Click Save