Navigate to Lists>Accounting>Shipping Items to view existing shipping options or create new ones.
On the Shipping Item setup page, NetSuite gives you the choice of how you want to calculate your shipping. Each item can only have one option selected, but you can set up multiple shipping items to accommodate the needs of your business and its customers.
- Real-Time Rate: This option is only available if you have created your shipping account at Setup>Accounting>Shipping. With this feature, NetSuite will pull the rate directly from the shipping carrier based on ship to and ship from addresses.
- Flat Rate: Charge a flat rate to every customer who uses this shipping method.
- By Weight: Charge a flat rate per pound, ounce, gram, or kilogram.
- By Item: If you choose this option, specify the item shipping rate on the item card and a default shipping charge in case an item does not have a shipping charge specified.
- Percent of total: Charge shipping based on the order total.
- Shipping Table: Choosing this opens a new set of options right beneath. You can select a range and how much to charge for shipping based on those ranges of order total and weight.
After setting your rates, scroll through the remaining tabs to indicate which account you’d like to use if you’re using integrated shipping labels, if you have any free shipping options, and if you want to offer this option to all countries or restrict it based on shipping location.
Finally, you can choose whether certain inventory items come with free shipping so orders including those items ship free.
Once you’re satisfied with your shipping item, save it and create new shipping items for each shipping option you want to offer your customers. Test out their functionality by creating a new sales order and choosing the shipping option or by heading to the checkout screen of your NetSuite web store. If you’ve set up the shipping item correctly, your shipping should be calculated based on a flat rate, order total, order weight, or shipping location.