Creating a Custom Field in Transaction Records
- Field Setup: Create a custom field to store parent customer information in activity records.
- Field Type: Set the field type to List/Record.
- Field List: Specify Customer as the source list.
- Subtab Selection: Place this field on the appropriate subtab within the customer record for visibility and accessibility.
Automating New Record Population
- Workflow: Implement a workflow to automatically populate the parent customer field when a new activity or transaction record is created.
- User Event Script: Alternatively, develop a user event script that triggers upon record creation to ensure the parent customer field is populated correctly.
Updating Existing Records
- Mass Update Script: Write and execute a mass update script to efficiently update the parent customer field in all relevant activity and transaction records.
- CSV Import: Prepare a CSV file with the necessary updates and import it into NetSuite to bulk populate the parent customer field.