Scenario
Users expect for all price levels to show for all his items when Assigned Price Levels = False. The price list shows a price, but only one price per item.
Field Level Help says:
- Assigned Price Levels Only
- Check this box to show only the price levels set for the customer. Clear this box to show all price levels.
Note: If Assigned Price Level = False, the price list will show all price levels, user expects to see all price levels.
Solution
System behavior in relation to Assigned Price Level:
- If True
- Price list will show the prices for items where the assigned price level (customer record) has an amount
- If False
- Price list will show the Base Price of “all items” except for items where the assigned price level has an amount (General Price Level or Item Pricing in the Customer record)
- If the Price Level on the item record has no amount [assigned Price Level is blank], the price list will show the item Base Price
Note: Clearing the checkbox does not mean that all price levels will show.