Tag: add to cart error

Resolve Error ‘We Couldn’t Process Your Item’ When Adding Items to the Cart

When a Matrix item is added to the cart, but there is an error message received when trying to process it, the steps below could be followed to resolve the error. View the item record of the item that cannot be added to the cart Click on Custom tab and check what Item Options are included for the said… Continue reading Resolve Error ‘We Couldn’t Process Your Item’ When Adding Items to the Cart

Resolve Items Could Not Be Added to the Cart in SCA/SCS

Scenario At times, adding items would not be possible on the webstore when the item record has been misconfigured. This solution would help you resolve a specific scenario where items could not be added to the cart with the Browser Developer console showing the following errors: “/app/site/hosting/scriptlet.nl?script=customscript_scs_loggerendpoint&deploy=customdeploy_scs_loggerendpoint“ The following error is returned because there seems… Continue reading Resolve Items Could Not Be Added to the Cart in SCA/SCS

Resolve ‘This item is no longer available’ when adding Item to Cart in Web Store

The error “This item is no longer available” is displayed if the item being added to the cart is no longer available. Solution Navigate to Commerce > Websites > Website List> Shopping tab Enable Include Out Of Stock Items checkbox In the Item record > Web Store sub tab > Stock and Pricing Behavior section, set to either -Default-, Remove item when out-of-stock or Allow back orders with no out-of-stock… Continue reading Resolve ‘This item is no longer available’ when adding Item to Cart in Web Store

Issue when adding matrix item to cart

When a shopper adds a Matrix Item to the cart, an error “Sorry, there is a problem with this Item and can not be purchased at this time. Please check back later.” will pop-up and item cannot be added. One of the possible causes of the issue is a misconfiguration of the Transaction Item Options associated for the Matrix Item.So after configuring… Continue reading Issue when adding matrix item to cart

Suitecommerce Advanced – Add to cart button not displaying, Price not displaying

Issue – Some times SCA website does not display Add to cart button and price for items even when all settings are correct. Solution 1 Go to Commerce > Websites > Website List Edit the website record Remove the value in the field DEFAULT CUSTOMER CATEGORY. Save the record Solution 2 Go to Commerce >… Continue reading Suitecommerce Advanced – Add to cart button not displaying, Price not displaying