Resolve the “String “–” Is Not Permitted Within Comments” When Using Advanced PDF Template

The error “The template cannot be printed due to the following errors:  The string “–” is not permitted within comments” is usually encountered if an Advanced PDF Template is being used as a printing type of the transaction. It is a reserved character and it is being considered as part of the source code on… Continue reading Resolve the “String “–” Is Not Permitted Within Comments” When Using Advanced PDF Template

Remove the Gaps Between the Item Labels When Printing on Advanced PDF/HTML Template

There is a requirement to print Item Labels using Advanced PDF/HTML Templates, the labels are being printed by 3’s with large gaps in between. To minimize the gaps, an adjustment to the Item Label Template should be done. Solution Navigate to Customization > Forms > Advanced PDF/HTML Templates Click Edit beside the preferred Item Label PDF/HTML Template Top right corner: Toggle Source Code Remove the… Continue reading Remove the Gaps Between the Item Labels When Printing on Advanced PDF/HTML Template

Remove Balance Forward Line on Statement Advanced PDF/HTML Templates

User wants to remove the Balance Forward line (first line) within the Customer Statement using the Advanced PDF/HTML Template. Solution Navigate to Customization > Forms > Transaction Forms Preferred Statement Form: Click Customize Print Template: Make a note of the Name Navigate to Customization > Forms > Advanced PDF/HTML Templates Click Edit/Customize by the Template from step 3 Top right corner: Toggle Source Code Source Code: Add an if-else tag on the line item part… Continue reading Remove Balance Forward Line on Statement Advanced PDF/HTML Templates

XML Formatting in Advanced PDF/HTML Templates

When working in advanced PDF/HTML templates, such as email, fax, and marketing, it is important that you use valid XML formatting. Invalid formatting can result in broken pages. Code can seem to work when it is opened in a single page, but the same code can cause broken pages when included in other pages, like… Continue reading XML Formatting in Advanced PDF/HTML Templates