To enable ‘Allow Remote Assistance’ for all customers in your Magento 2 store, you can run an SQL query directly on your database. Magento stores this preference in the table login_as_customer_assistance_allowed. Each record links to a customer by their customer_id. Here’s the SQL command to enable it for every existing customer: INSERT IGNORE INTO login_as_customer_assistance_allowed… Continue reading How can I enable “Allow Remote Assistance” for all existing customers in Magento 2?