Fulfilled by Amazon (FBA) is a service where Amazon stores, picks, packs, and ships products on behalf of sellers. It also handles customer service and returns, making it a popular choice for eCommerce businesses looking to scale efficiently. To manage FBA returns within NetSuite, Celigo offers an FBA Returns Add-On in its Amazon – NetSuite… Continue reading Managing Amazon FBA Returns via Celigo Integration App
Tag: Amazon-Netsuite Integration
How to connect to Amazon SP API
The Selling Partner API (SP-API) is a REST-based API that helps Amazon selling partners programmatically access their data on orders, shipments, payments, and much more. Applications using the SP-API can increase selling efficiency, reduce labour requirements, and improve response time to customers, helping sell partners grow their businesses. You only need to register as a… Continue reading How to connect to Amazon SP API
Proposal For Sync Inventory from NetSuite to Amazon Seller Central
Proposal Summary Our proposed solution outlines the development of the NetSuite and Amazon Inventory Available Quantity Sync. This involves fetching inventory items from NetSuite, incorporating Protec/Boulevard Location Available Quantity, and updating the available quantity on Amazon Seller Central using the SP-API Listings Items & Search Catalog items functionality. The process will occur twice daily, with… Continue reading Proposal For Sync Inventory from NetSuite to Amazon Seller Central
Configure Item Aliases for the Amazon Integration App
Problem: I have multiple Amazon items that are all the same NetSuite items. Solution: Configure a workaround called the ‘Item Alias Functionality’ as shown below. In the Amazon Integration App, go to Settings > Order section > General tab, check the Item aliases are configured in NetSuite checkbox. The following configuration is needed for the item record in NetSuite:… Continue reading Configure Item Aliases for the Amazon Integration App
Proposal for Amazon seller central integration with NetSuite
Proposal Summary This proposal summarizes the functionality for integrating Amazon seller central with NetSuite. Requirement When customer purchases goods from amazon, integrate this order from Amazon to NetSuite as sales order Deliverables • We will create a connection between amazon seller central and NetSuite. • For the connection establishment we will use the given developer… Continue reading Proposal for Amazon seller central integration with NetSuite
error: “NetSuite transaction not found”
Solution: After you run the Amazon Settlement Report to NetSuite Custom Settlement Records flow successfully, the integration app automatically triggers the NetSuite Settlement Transaction to NetSuite Payment Add flow. If you receive errors related to “NetSuite transaction not found” after the settlement flow is run, check if there are any FBA orders with Pending state… Continue reading error: “NetSuite transaction not found”
error: “Credit Memo not created. Cannot refund line item”
“Credit Memo not created. Cannot refund line item [Amazon SKU: XXXXXX, Amazon Order Item Code: XXXXXXXXX]. Please bill this line in NetSuite before importing its refund. Settlement details: Settlement Id# XXXXX, Amazon MFN Order# XXX-XXXXXXX-XXXXXXX.” error. Solution : When the NetSuite Settlement Transaction to NetSuite Refund Add flow is run to sync the refund transactions… Continue reading error: “Credit Memo not created. Cannot refund line item”
Amazon IO Error – “Please enter a value for amount.”
Problem: The following error may appear for the Order FBA or MFN flow. It occurs when an item has no price associated with it in the Amazon order. This can occur when an item has to be reshipped by Amazon, but the customer is not being charged. Solution: Add the following mapping to the Order FBA… Continue reading Amazon IO Error – “Please enter a value for amount.”
Amazon refund credit memo created without shipping cost being refunded
Problem: The refund should include shipping and the tax on shipping. The credit memo is being created without the shipping being refunded. Solution: Enable Shipping Cost and Shipping Method Fields on the refund record. By exposing the Shipping Cost and Shipping Method, these amounts will get mapped and be adjusted, and the variance will not… Continue reading Amazon refund credit memo created without shipping cost being refunded
Amazon – NetSuite integration app R1 release notes, January 2022
The following are the new features added in the 2022 release: Sync Amazon Local Selling orders (new add-on) Amazon’s Local Selling feature allows merchants to list the products in Amazon as available for Local Selling and provides an option for the customers to pick up the orders in-store (offline) based on their convenience. Once the merchant gets… Continue reading Amazon – NetSuite integration app R1 release notes, January 2022