Tag: apply credit memo

How Credit Memo applied in Customer invoices

In NetSuite, credit memos can be applied to customer invoices through several navigation paths. Here are the main ways to do this: From the Customer Invoice Record: Navigate to Transactions > Sales > Create Invoices. Open the specific customer invoice you want to apply the credit memo to. Look for the Related Records tab, and… Continue reading How Credit Memo applied in Customer invoices

Issue a Credit Memo Linked to an Invoice Without Impact to Inventory

Scenario The user would like to issue a Credit Memo for an Invoice and only affect the Amount not the Inventory. This is currently filed under Enhancement #81003.   Solution This is an alternate solution for the enhancement. A. Create an Other Charge Item: Navigate to Lists > Accounting > Items > New > Select Other Charge For Sale On the Item Name/Number field input the name for… Continue reading Issue a Credit Memo Linked to an Invoice Without Impact to Inventory

How to return Items for an Order as a Credit memo in case of damaged Items

In the context where the Customer orders are created as Invoice records, the returns can be tracked by creating Credit memos and the amount can be later applied in the next payment. So returns can be tracked to the warehouse locations in such circumstances. In case of a damaged product returned from a Customer for… Continue reading How to return Items for an Order as a Credit memo in case of damaged Items

Transfer to Another Customer an Applied Credit Memo

Scenario We need to transfer an applied Credit Memo from one Customer to another.   Solution Unapply the Credit Memo from the Invoice 1. Open the Credit Memo that was applied to an Invoice 2. Click Edit 3. Click OK on the pop-up warning that will appear 4. Under the Items tab > Apply sub-tab, remove the check mark from the Invoice 5. Click Save 2. If the Accounting Period is already Closed, please do additional steps before doing the… Continue reading Transfer to Another Customer an Applied Credit Memo