Tag: Authorize Return

Receive Return Authorization: An unexpected error occurred due to null value on Inventory detail column

Scenario An unexpected error occurred due to null value on Inventory detail column upon clicking the Receive button in the Return Authorization Solution Upon Receiving Return Authorizations created from Orders with an Item that use Bins but the Use Bins checkbox was unmarked on the Item Record after creating the Return Authorization.    This was due… Continue reading Receive Return Authorization: An unexpected error occurred due to null value on Inventory detail column

Return Authorization (RMA) Forms

A return authorization form, also known as a return materials authorization (RMA), is a record of expected customer returns. The return authorization holds information about the items you expect a customer to return, such as the item number or vendor item number and the quantity being returned. The authorization also tracks the price of items… Continue reading Return Authorization (RMA) Forms

Replacement Scenario for Special Order Items

In this article you can find the Alternative solution for Standard Replacement Accounting for Special Orders The workaround is to create a vendor return authorization and apply it to the purchase order. Create a Sales Order Associated Purchase Order will be created. Receive the item to East Warehouse, by creating IR from PO Fulfill the… Continue reading Replacement Scenario for Special Order Items

Replacement Scenario in NetSuite

In this article you can find the Alternative solution for Standard Replacement Accounting The workaround is to create a vendor return authorization and apply it to the purchase order. 1. Create a Vendor Return Authorization and Bill Credit to record the item return to Vendor Navigate to Transactions > Purchases > Enter Vendor Return Authorizations… Continue reading Replacement Scenario in NetSuite

Reopen a Closed Customer Return Authorization

Scenario How to re-opens a Customer Return Authorization that was accidentally set to Closed status. Solution Navigate to Transactions > Customers > Issue Return Authorizations > List Click Edit on the Return Authorization Items tab: Unmark Closed checkbox at the Item line Note: If the Closed checkbox is missing at the Item line/s, unhide this… Continue reading Reopen a Closed Customer Return Authorization