Bounced Email Addresses List

A bounced email list refers to a collection of email addresses that were unable to successfully receive emails due to various issues. When an email “bounces,” it means it was returned to the sender because it couldn’t be delivered. Navigation List>Relationships>Bounced Email Addresses This list includes the email addresses that have experienced a bounce. New… Continue reading Bounced Email Addresses List

The following email addresses have experienced hard bounces recently” on Employee Record

Scenario:User is adding an Administrator role to an employee results to an error message: “The following email addresses have experienced hard bounces recently”. Email addresses with previous bounces cannot be given Administrative access, thus, the email should be cleared from the list of Bounced emails. Solution: 1. Navigate to Lists > Relationships > Bounced Email Addresses 2. Delete: Locate Email Address:… Continue reading The following email addresses have experienced hard bounces recently” on Employee Record

Mass Unsubscribing Entities with Bounced Email Addresses

You can use a mass update to unsubscribe entities with invalid email addresses from email campaigns. You can base the mass update on the Hard Bounced field on a record whenever email sent from NetSuite triggers a hard bounce. To unsubscribe entities with bounced email addresses: Go to Lists > Mass Update > Mass Updates. Expand General… Continue reading Mass Unsubscribing Entities with Bounced Email Addresses