Scenario : Identified that when the Submit button is clicked, and the user subsequently navigates back to the form using the browser’s Back/Forward button, the previously entered content is still present. If the Submit button is clicked again, a duplicate record is created. Solution: To resolve this issue, we have implemented a solution that clears… Continue reading Preventing Duplicate Record Creation on Form Resubmission
Tag: case
Tracking Time on Cases
Time Tracking for CRM enables you to keep track of time spent on cases with the option to bill that time to customers. For example, a support rep receives a call from a customer. The rep can enter a case and begin timing the duration spent with the customer on the phone on the Time… Continue reading Tracking Time on Cases
New column in case list page
To add a new column in case list page the heading for column need to add in theme template. and extend the Case.List.Items view. Case.List.Items is a child child view we need to extend.It includes in the getChildViews.
Online Case form sample template (Hiding mandatory fields)
This is a custom template That can be used for creating online case forms in Netsuite. The online case forms can be used to create a new case record in NetSuite from the website. While submitting the form a case record will be created on the NetSuite. In this template, we can see the script… Continue reading Online Case form sample template (Hiding mandatory fields)
Case Form template using bootstrap and HTML5
This is a sample case form template created using bootstrap and HTML5
CASE SAVED SEARCH
REQUIREMENT: New Saved Search and custom fields to support the report. Eagle Point Solutions are desiring a new saved search to report on the status of cases. This saved search will pull from related records and require some new fields as well. A visual of what the report would look like is on the following… Continue reading CASE SAVED SEARCH
Online Case form Template using Bootstrap and validation using DOM
Solution <!DOCTYPE html><Head><meta charset=”utf-8″><Title>Revo Online Case Form</Title><meta name=”viewport” content=”width=device-width, initial-scale=1.0″> <link href=”https://netdna.bootstrapcdn.com/twitter-bootstrap/2.3.2/css/bootstrap-combined.min.css” rel=”stylesheet”><link rel=”stylesheet” href=”https://fonts.googleapis.com/css?family=Work Sans” type=”text/css”><style>input[type=”text”]{width:67%;font-size:14px;display:block;}.control-label{font-size:13px;display:block;} select { display block;font-size:14px; width:70%;}.btn{font-size:14px;padding:8px;margin-bottom:100px;}textarea{width:67%;height:32px;display:block;font-size:22px;}option { font-size: 14px; font-weight: normal; line-height: 0px;}body{letter-spacing:.07em;font-family:Work Sans;}</style><script type=”text/javascript”>if(performance.getEntriesByType(“navigation”)[0].type == “back_forward”){ location.reload();}function getData(){var title=document.getElementById(‘title’).value;var fname=document.getElementById(‘firstname’).value;var lname=document.getElementById(‘lastname’).value;var email=document.getElementById(’email’).value;var adrs=document.getElementById(‘address1’).value;var state=document.getElementById(‘state’).value;var city=document.getElementById(‘city’).value;var item=document.getElementById(‘custevent_jj_prdt_num_brl_57’).value;var ctgry=document.getElementById(‘category’).value;var msg=document.getElementById(‘incomingmessage’).value;var year=document.getElementById(‘custevent_jj_year_brl_43’).value;var zip=document.getElementById(‘zipcode’).value;var d = new Date(); var n = d.getFullYear();var… Continue reading Online Case form Template using Bootstrap and validation using DOM