For years, AI chatbots have served as text-based assistants, providing users with answers, step-by-step instructions, and troubleshooting tips whenever they encounter difficulties. While this has greatly improved accessibility to knowledge, textual instructions often fall short when users need to perform complex tasks inside software applications such as Oracle NetSuite, ERP systems, or even specialized tools… Continue reading Future of AI Chatbots: From Textual Guidance to Video Demonstrations
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Conversational Marketing and Chatbots
In today’s digital age, customers crave personalized experiences and instant gratification. Traditional marketing methods, like static web pages and one-way communication, are no longer enough. This is where conversational marketing and chatbots come in, transforming the way businesses connect with their audience. Conversational Marketing: A Customer-Centric Approach Instead of shouting messages at a broad audience,… Continue reading Conversational Marketing and Chatbots