When doing CSV Imports to give Contacts access to a Customer’s account, you may encounter the error: Unable to find a matching line for sublist contactroles with key: [contact]. Solution Create a CSV file with the following columns: Customer ID Primary Contact Email Give Access Password Role 2. Go to Setup > Import/Export >Import CSV Records 3. Scan & Upload CSV File… Continue reading Resolve Error: “Unable to find a matching line” on CSV Import page