Resolve Error: “Cannot process determined Credit operation…” When Processing a Refund

Scenario When entering a Customer Refund for a credit card from the following scenarios: from a Credit Memo record and only the card details are entered but not the P/N Ref. number; as a Standalone (e.g. from Transactions > Customers > Issue Customer Refund) where P/N Ref. is not provided; or any situation where a refund is entered without a P/N Ref. number The following error… Continue reading Resolve Error: “Cannot process determined Credit operation…” When Processing a Refund