Resolving Duplicate Abbreviation Errors in CSV When Adding or Updating Custom List Values

Scenario Resolve Error: “Please Make All Abbreviations Unique. They Will Be Used To Automatically Generate Matrix Subitem Name/Numbers” This happens when an Inactive value in the Custom List uses a duplicate abbreviation from the active values or the CSV file being uploaded. Navigate to Customization > Lists, Records, & Fields > Lists Preferred Custom List:… Continue reading Resolving Duplicate Abbreviation Errors in CSV When Adding or Updating Custom List Values

Understanding CSV Import Limitations

SuiteAnswer ID: 10915 Access Level: Administrator, System Integrator Overview This article explains NetSuite’s CSV import capabilities, including file limitations, field formatting rules, and workarounds for importing attachments. Use this guide to: ✔ Avoid common import failures ✔ Structure files correctly for transactions/records ✔ Implement solutions for advanced needs (e.g., attachments) 1. File Size & Row Limits Hard… Continue reading Understanding CSV Import Limitations

Fix the “Gateway Timeout Error” in Resource Allocation

Scenario The error is being thrown when updating Resource Allocation End Date. The Resource Allocation for one employee was incorrectly set up and the End Date was set to 1/22/60×8 instead of 12/13/20×8. The allocation was only for 0:25 hours. The Allocation Type of the Resource Allocation is set to Hard. When user tried to… Continue reading Fix the “Gateway Timeout Error” in Resource Allocation

How to resolve error: “Entity XX can only be used in transactions marked for elimination” in Journal Entry import

This error encounters when doing a CSV import for Journal Entries. For this type of error, please note that the XX in ‘Entity XX’, (whether Customer or Vendor entity) is an Entity ID and not an Internal ID. To resolve the error, consider either the following: Change Internal ID of XX Customer with another entity on the CSV file where… Continue reading How to resolve error: “Entity XX can only be used in transactions marked for elimination” in Journal Entry import

Error on CSV Import of Transactions: “Invalid entity reference key xx for subsidiary yy.”

Scenario User is trying to import a data through CSV but gets an error message stating: “Invalid entity reference key xx for subsidiary yy.” Solution The numbers (xx and yy) found in the error are the Internal IDs of the Entity record (Customer, Vendor, Employee, Other Name) and Subsidiary respectively that are found in NetSuite account 1.… Continue reading Error on CSV Import of Transactions: “Invalid entity reference key xx for subsidiary yy.”

Character Limit for Various Fields via csv import

The limit or Maximum Number of Characters for External ID for CSV Import is 255 characters. The maximum number of characters allowed on some of the standard fields on the entity records is listed below.  Main tab Customer ID: 83 Company Name: 83 Mr./Ms.: 15 First/Middle/Last Name: 32 Phone: 22 Fax: 21 Email: 254 Web Address: 99 Job… Continue reading Character Limit for Various Fields via csv import

Error: “Invalid doc reference key” upon Customer Payment CSV Import

Scenario User is importing a Customer Payment uses the External ID of the Invoice in the CSV Template and receives the error “Invalid doc reference key”, ensure that the Reference type for the Invoice field is set to External ID. Solution Navigate to Setup > Import/Export > Import CSV Records Import type: Select Transactions Record type: Select Customer Payment CSV File(s): Upload CSV file Click Next Data… Continue reading Error: “Invalid doc reference key” upon Customer Payment CSV Import