Disable the “Remove” link on a custom record sublist in NetSuite

When a custom record is added as a sublist to another custom record or standard record NetSuite will show Remove option once the record is created. Remove link will remove the Parent record link from the child record. This can be resolved in 2 ways: Procedure 1: In Custom record set the Access Type as… Continue reading Disable the “Remove” link on a custom record sublist in NetSuite

How to attach emails to custom records

You can enable the mail merge option for custom records in NetSuite through these steps: Navigate to Customization > Lists, Records, & Fields > Record Types.Click on the Custom Record you want to edit.Check the Enable Mail Merge box.After enabling the mail merge option, you can use the mail merge feature to create personalized letters,… Continue reading How to attach emails to custom records

Button under communication subtab in customer records.

>>Create a custom record. >>Create a new field in custom record >>Select list/record type. >>Select customer record in list/record. >>Check record is parent. >>Select communication as the subtab. >>Add the other required fields. >> save. >>You can see the created customer record as a list under communication subtab and new record button under this sublist.… Continue reading Button under communication subtab in customer records.

Deleting a Custom Record Throws an Error: “This custom record cannot be deleted because it is referred to by custom fields”.

User is unable to delete a custom record type even when it is not referred to by any workflow/script, item, entity, or transaction fields. Steps to Reproduce: 1.    Navigate to Customization > Lists, Records, & Fields > Record Types. 2.    Click on the Custom Record Type’s name. 3.    Navigate to More Actions > Delete. Actual Result: This custom record cannot be deleted because it is referred… Continue reading Deleting a Custom Record Throws an Error: “This custom record cannot be deleted because it is referred to by custom fields”.

How to create an image list in a custom record in NetSuite ?

We can create an custom image list in a custom record in NetSuite, here we can add required image seperately with name. Step 1: Goto Customization -> Lists,Record & Fields -> Record Types -> New In Custom Record Type window, here we set the Name, required details of the record and finally click the save… Continue reading How to create an image list in a custom record in NetSuite ?

Merge Customer Records with same Email address that is not being detected as Duplicate Records

Solution Enable Duplicate Detection for Customers and Vendors with different Subsidiaries Navigate to Setup > Company > Duplicate Detection  Detect Duplicates Across Subsidiaries (Customers and Vendors Only):Enter Checkmark Click Save Merge the Customer records Navigate to Lists > Relationship > Customers Click Edit to the Customer you would like to set as a Child record Select Master Customer RecordNote: This is where the child record will be merged. Click Merge Click OK Click Refresh