When a sublist on a record is based on a custom record and the sublist is set to be editable, you may notice that in the view mode of the parent record, a “Remove” link appears next to each line of the sublist. This happens because the relationship between the parent record and the sublist… Continue reading How to Remove the Remove Link from the child record
Tag: custom sublist
Create a Custom Sublist That Shows Associated Cases on Item Records
Scenario User wants to create a Custom Sublist on the Item record that shows the associated Case record it was included. Solution 1. Create Case Saved Search Navigate to Lists > Search > Saved Searches > New Select Case Search Title: Enter Title Example: Cases Associated to an Item Available as List View: Enter Checkmark Available as Sublist View: Enter Checkmark Filter: Select Item Fields… Select Name(Internal) Select Is Not Empty Click Available Filters Tab Filter: Select Item Click Save 2. Create Custom Sublist Navigate… Continue reading Create a Custom Sublist That Shows Associated Cases on Item Records
Custom Sublist values are not populating in the record
A custom sublist is created using a saved search in the item record. In the available filter region, the item is selected as a filter so that when an item record is opened, the sublist shows the values for that item. However, the sublist in the item record does not show any values. This is… Continue reading Custom Sublist values are not populating in the record