Tag: customer_refund

Resolve Error: “Cannot process determined Credit operation…” When Processing a Refund

Scenario When entering a Customer Refund for a credit card from the following scenarios: from a Credit Memo record and only the card details are entered but not the P/N Ref. number; as a Standalone (e.g. from Transactions > Customers > Issue Customer Refund) where P/N Ref. is not provided; or any situation where a refund is entered without a P/N Ref. number The following error… Continue reading Resolve Error: “Cannot process determined Credit operation…” When Processing a Refund

Print PDF Template for Customer Refund – Button click

First create a new template from advanced PDF/HTML Templates then use it in the suitelet define([‘N/record’, ‘N/render’, ‘N/log’, ‘N/file’, ‘N/log’],    function(record, render, file, log) {   function onRequest(context) {     if (context.request.method === ‘GET’) {       var refundId = context.request.parameters.refundid;       var refundRecord = record.load({         type: record.Type.CUSTOMER_REFUND,         id: refundId,         isDynamic: true       });       var renderer = render.create();       renderer.templateContent = file.load({id:… Continue reading Print PDF Template for Customer Refund – Button click