Tag: Dunning

The Dunning Letters SuiteApp is currently unable to recognise bounced email messages.Emails sent from NetSuite records are preserved both on the record you sent the email from and on the Messages subtab for each contact receiving it. You may view the dunning letter and send it on a customer’s request by going to the Communication… Continue reading How to Resend a Dunning letter to a customer again

You can opt to include customer statements and invoices with dunning letters when building dunning template records. Dunning letters are sent as one email message with attachments. The system stores the attachments with the dunning letter when you print it in the same file cabinet folder.The following choices are available on the Dunning Template page:… Continue reading How to attach Statements and Invoices in Dunning Letters

The Dunning subtab of the customer or invoice record defines the Dunning delivery methods. Additionally, the invoice group record’s summary part. Allow Letters to be Printed – If you want the system to create PDF letters for customer-level or invoice-level dunning that you can print and mail to the customer, check this box. Allow Dunning… Continue reading Dunning delivery methods specifying

Using the Dunning Bulk assignment page we can assign the dunning procedure for customers. To bulk assign dunning procedures to customers: Go to Dunning > Setup > Dunning Bulk Assignment. In the Applies To field, select Customer. In the Dunning Procedure field, select the dunning procedure you want to assign to multiplecustomers. Select customers by… Continue reading Dunning procedure Bulk Assigning

After installing the Dunning SuiteApp. All Active Subsidiaries Dunning Configuration will be automatically performed. Additionally, each new subsidiary you create will come with an automatic the associated system-generated dunning configuration record. The Default Settings: Automatically Assign to New Customers box is checked – This means that each new customerrecord created for the subsidiary is automatically assigned… Continue reading Subsidiary Configuration: Dunning

Custom fields used for dunning in the customer records can be updated using the bulk update feature provided by the Dunning module. The bulk updates will apply to all customer records. Go to Setup > Dunning >Bulk Update Customer Records Select the subsidiary select the changes you want for the custom fields Allow Letters to… Continue reading Dunning: Bulk update Customer records