When NetSuite is set up to send customers emails based on process like Workflow , yet the email status shows as SENT despite the client’s claim that they haven’t received any —not even in their spam folder— it’s best to check with their IT Director and ask them to whitelist : @sent-via.netsuite.com The Mails send… Continue reading NetSuite email not receiving at intended mailboxes other than JJ mails
Tag: email address
How to update your email address in NetSuite
Scenario: Access to NetSuite is granted using an e-mail address and a corresponding password, which together serve as a user’s credentials. Users may login in NetSuite using the Standard login pages: https://system.netsuite.com/pages/customerlogin.jsp https://system.netsuite.com/pages/login.jsp http://<accountID>.app.netsuite.com/app/login/secure/enterpriselogin.nl https://system.netsuite.com/app/login/secure/enterpriselogin.nl?c=<accountID>&whence= These login pages are for users with any role except for a user logging in with a Customer Center role.… Continue reading How to update your email address in NetSuite