Customize standard item fulfillment email

Preference is called SEND ORDER FULFILLED CONFIRMATION EMAILS and is found under Setup > Accounting > Preferences > Accounting Preferences, in the Order Management, Fulfillment section. If that is enabled then all you can do is customise the template with limited access to fields.   The fields are: {1} is replaced with the customer name.… Continue reading Customize standard item fulfillment email

Adding File Attachments to Email Templates

To add a file attachment to your email template, create a link to the document contained in the File Cabinet. Do not embed the file directly into the template. For example, you might create a template which contains links to a PDF instruction manual, terms and conditions, or even an instructional video. The procedure below… Continue reading Adding File Attachments to Email Templates