Fulfilling a sales order with serialized item

If a serialized inventory item is selected on a sales transaction, you must enter a serial number to fulfill the items from inventory. For example, you create a sales order that includes a serialized item, but you do not enter the serial number for that item. Later, when you fulfill that sales order, you are… Continue reading Fulfilling a sales order with serialized item

Sales order can be fulfilled if the item quantities were back ordered in the transaction

The sales order can be fulfilled if the item quantities were back ordered in the transaction by enabling the enable feature below. Under Setup > Accounting > Accounting Preference Click Order Management Fulfill Based On Commitment:Set to Ignore Commitment or Allow Uncommitted This Preference allows creation of Item Fulfillment on Sales Orders even when Items are back-ordered. The quantities in Sales Order will remain as back… Continue reading Sales order can be fulfilled if the item quantities were back ordered in the transaction

Netsuite Connector Implementation: Fulfillment Sync

Users can fulfill the order in NetSuite and the NetSuite connector will sync the fulfillment information back to BigCommerce.  Item fulfillment in NetSuite  The Users must include a tracking number on the item fulfillment for the order when fulfilling it. This will allow you to confirm the tracking number populates in your marketplace/cart. If you… Continue reading Netsuite Connector Implementation: Fulfillment Sync

How to reopen a Closed Sales Order

If you close a sales order in error, you can reopen it if it has not yet been fulfilled. To reopen a closed sales order: On the sales order record, click Edit. In the Closed column of any line item, click to show the box, then clear the box. Click Save.The status of the sales order changes to Pending Fulfillment.… Continue reading How to reopen a Closed Sales Order

Custom page for display sales order based on the status

Create a custom form that will display sales orders which need to be fulfilled or billed. The sublist columns contain, Internal IDs Document Name Date Status Subsidiary Line Number Tax Type Total Committed Quantity The page should contain the following filter, Subsidiary The value should be updated dynamically based on the filters.