When creating projects in Jira, clients (or customers) are often added for collaboration and visibility. However, in some cases, you may want to restrict clients from viewing certain internal tasks or development issues. To achieve this, follow the steps below: Step 1: Create an Issue Security Scheme Create a Security Level Scheme that defines which… Continue reading Restricting Client Access to Internal Issues in Jira
Tag: Jira
In Jira Software, how to assign or update a user’s project roles and how to create a new project role
To assign or update a user’s project roles We can see and edit a user’s Jira project role. For example, quickly assign a user to newly created roles in several different projects at one time. Log in to admin.atlassian.com From your organization, go to Directory > Users. Find the user whose role you want to modify, then select their… Continue reading In Jira Software, how to assign or update a user’s project roles and how to create a new project role
Use Jira Reports for Tracking Progress
Reports help teams analyze performance and progress. Steps: Go to “Reports” in your project sidebar. Select a report type (Sprint Report, Velocity Chart, etc.). Choose a filter (project, sprint, or assignee). Click Generate Report to view insights. Tip: Sprint Reports help track team performance in Agile projects.
Bulk Edit Issues in Jira
Bulk editing helps update multiple issues at once. Steps: Use a JQL search to find issues you want to edit. Click Tools → Bulk Change. Select issues and choose an action (Edit, Transition, Delete, etc.). Apply the changes and confirm. Tip: Ensure you have bulk edit permissions before using this feature.
Set Up Jira Automation Rules
Jira automation helps reduce manual work by triggering actions. Steps: Go to “Project Settings” → “Automation”. Click “Create Rule” and set a trigger (e.g., “Issue Created”). Define conditions (e.g., “If priority = High”). Add an action (e.g., “Send email to Assignee”). Save and enable the rule. Tip: Use automation for reminders, status updates, and email… Continue reading Set Up Jira Automation Rules
Jira Timeline
The Jira timeline, often referred to as the Roadmap, is a visual representation of project plans and progress over time. It allows teams to plan, track, and manage their work effectively. Key Features Visual Planning: The timeline provides a Gantt chart-like view, helping teams see tasks and deadlines in a chronological order. Dependency Management: You… Continue reading Jira Timeline
In Jira software, how we can prevent people from exporting Jira issues
Data security policies allow to use rules to control how users, apps, and people outside the organization can interact with content such as Confluence pages and Jira issues. We can now use the data export rule to prevent people exporting issues from entire Jira sites. Previously, this was only available for policies that covered classification… Continue reading In Jira software, how we can prevent people from exporting Jira issues
Troubleshooting Clockwork Error: Error: “Failed to load issue timers. Please reload the page and try again.”
If the permissions in a Company-managed (Classic) project have been changed, it may receive an error such as: How to resolve this error : To resolve these errors, navigating to Project Settings > Permissions and ensure that the following permissions are granted for the Project Role(atlassian-addons-project-access): Browse Projects Edit Issues Delete All Worklogs Edit All Worklogs
In Jira Software, Done Issues are Visible in the Backlog
That issues marked as “Done” or with a similar status are still visible in your backlog, it may be due to the status not being correctly mapped to the “Done” column in your board configuration. In this case, the “Done” status, or any other status with a similar name, is not mapped under the “Done”… Continue reading In Jira Software, Done Issues are Visible in the Backlog
Modify the general configuration settings in Jira.
Jira provides Jira admins options for modifying user settings and branding your site. You can also customize the language and time formats. Here are some general Jira configuration tasks: Customize the application title and email from header format Set the default language Set the default user time zone Adjust other general configuration options, like enabling… Continue reading Modify the general configuration settings in Jira.