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Extend the login session time

Issue: An issue where customers are being logged out after 20 minutes on our SuiteCommerce website. Is there a way to extend the login session time? Solution: Create a timer to reload the cart every 5 minutes, making it think somebody is still on the site. var LiveOrderModel = require(‘LiveOrder.Model’); window.setInterval(function() { try{ var model… Continue reading Extend the login session time

Configuring IP Address Validation in NetSuite

NetSuite provides a feature that allows you to assign multiple IP addresses to an employee record. During login, NetSuite verifies the employee’s current IP address against the addresses listed in their record. Access is granted only if there’s a match and the login credentials are correct. This feature can also be utilized to create access… Continue reading Configuring IP Address Validation in NetSuite

Types of Login Pages for Your NetSuite Account

There are two different types of login pages for access to the NetSuite UI. Standard login pages: https://system.netsuite.com/pages/customerlogin.jsp https://system.netsuite.com/pages/login.jsp http://<accountID>.app.netsuite.com/app/login/secure/enterpriselogin.nl https://system.netsuite.com/app/login/secure/enterpriselogin.nl?c=<accountID>&whence= These login pages are for users with any role except for a user logging in with a Customer Center role. Customer Center login pages – We also provide a unique login page for each NetSuite… Continue reading Types of Login Pages for Your NetSuite Account

Resolve “Content on this page is missing crucial information…” error when signing into SMT using a Custom Employee Role

Scenario Error “Content on this page is missing crucial information. This can happen if you manually edit or delete content records in NetSuite. To correct the problem, in NetSuite, delete the CMS content record with ID x and use Site Management Tools to add the content back to this site” is being received when signing… Continue reading Resolve “Content on this page is missing crucial information…” error when signing into SMT using a Custom Employee Role

Script for setting custom Login Access field when lead status changes to customer.

This is a client script based on the Field Changed functionality to set a checkbox custom field to true when the status of lead recod changes into Customer-Active. Code: /** * @NApiVersion 2.x * @NScriptType ClientScript * @NModuleScope SameAccount */ /************************************************************************************************ * * ClientScript ** * * ********************************************************************************************** * * Author: Jobin and Jismi *… Continue reading Script for setting custom Login Access field when lead status changes to customer.

Resolve Error “An Internal Error has occurred” when Logging in through Website

Scenario There are instances that when an existing Website Shopper attempts to login through the Website using Customer and/or Contact credentials, results to an error describe on the title. Solution Global Search: Enter Affected Customer Click Edit Email: Update the email address Note: This is only used temporarily. (i.e.: from: customer@gmail.com to: customer-new@gmail.com) Click System Notes tab Click Access sub-tab Manually Assign or… Continue reading Resolve Error “An Internal Error has occurred” when Logging in through Website