Error Message [INVALID_KEY_OR_REF] [Invalid salesrep reference key Employee_Internal_Id.] The above error occurs if the employee that is being set as the sales rep is not a valid option in NetSuite. In the above error message, Employee_Internal_Id will be the internal id of the employee record in NetSuite that is being set into the sales rep field. Steps… Continue reading Error: [INVALID_KEY_OR_REF] [Invalid Salesrep Reference Key XXX.]
Tag: Netsuite Error
Investigate why the Discount item in NetSuite post to the Revenue account instead of the Promotional rebates account
Issue We have a discount item named “Amazon Discount. We were used this item in many transactions and when we check the GL impact of the transaction, we can see that the Discount Item does not affect the posting and is wrongly post to the Revenue account of the main item in the transaction. Solution… Continue reading Investigate why the Discount item in NetSuite post to the Revenue account instead of the Promotional rebates account