Tag: online form

Preventing Duplicate Record Creation on Form Resubmission

Scenario : Identified that when the Submit button is clicked, and the user subsequently navigates back to the form using the browser’s Back/Forward button, the previously entered content is still present. If the Submit button is clicked again, a duplicate record is created. Solution: To resolve this issue, we have implemented a solution that clears… Continue reading Preventing Duplicate Record Creation on Form Resubmission

Online Form Validation by ReCAPTCHA

There are instances where Online forms are vulnerable to BOT attacks, leading to the creation of multiple fraudulent LEAD records in NetSuite. One way to overcome this is to use ReCAPTCHA by Google, which protects websites from spam and abuse by distinguishing human users from automated bots. However, the said feature is an enhancement which… Continue reading Online Form Validation by ReCAPTCHA

Google captcha double validation issue on online form submission

Problem statement Google captcha double validation issue on online form submission its supposed to route to the “Thanks for contacting us! We will get in touch with you shortly.” page Like this Resolution for the Issue: We have identified the issue causing the page redirect to another page instead of the “Thank You” page; This… Continue reading Google captcha double validation issue on online form submission

Crafting Your Form’s Look and Feel

As your company aims to optimize its online presence, you recognize the significance of user experience in capturing leads and customer information through online forms. By tailoring the appearance of these forms, you can provide a cohesive and visually appealing interaction that aligns with your brand identity. Whether you’re utilizing NetSuite’s default template or a… Continue reading Crafting Your Form’s Look and Feel

Tailored Online Forms for CRM and Sales

As part of your company’s efforts to streamline customer interactions and boost sales, you are seeking ways to effectively collect customer information and manage leads. You’ve decided to leverage both the CRM and Sales Force Automation features in NetSuite to achieve this. To provide a seamless experience for website visitors and ensure consistency with your… Continue reading Tailored Online Forms for CRM and Sales

Passing Field value to online customer form through its URL.

We can pass a value to any field in an online customer form created in Netsuite using URL parameters. Example: URL of an Online customer form: https://1072230.extforms.netsuite.com/app/site/crm/externalleadpage.nl/compid.1072230/.f?formid=116&h=AAFdikaIW-DBqeS5ZmgOvJcaPaoDtWGCAWvSkarUgM5nBFSZ12c&custentity_lead_product=BICESTEEM&redirect_count=1&did_javascript_redirect=T You can see the field id and its value are marked in bold. This way we can set predefined values to specific fields in a Netsuite form.

Online Form

Some Points to note when applying a script to such records like lead, Case, etc. Always release the script to all users and roles, unless it will not work for users who create these records from online (Web Context). Same for Workflow Online Case Form: The following preference overrides customers/companies in Case form Setup> Support>… Continue reading Online Form