Applies To Product: OpenAir Scenario User is experiencing login issues when the SAML SSO checkbox in enabled in the user’s Demographic page. Solution Users may disable the SAML SSO authentication on the User Demographic page for the meantime to be able to access OpenAir. Navigate to Administration > Global Settings > Users > Users Select a User Click Demographic subtab SAML SSO (saml_auth): Remove Checkmark Click Save Change/reset the Password if the user no longer remembers it Contact… Continue reading Disable SAML Single Sign-On (SSO) in OpenAir