Matrix Sub-Item Images Don’t Show by Default in NetSuite SCA

In NetSuite’s SuiteCommerce Advanced (SCA), managing product imagery for matrix items—especially sub-items—can be unintuitive. By default, images added to the “Related Images” field of a matrix sub-item do not appear on the website’s Product Detail Page (PDP). This behavior stems from how NetSuite handles image inheritance and rendering logic for matrix items. 🔍 Default Behavior… Continue reading Matrix Sub-Item Images Don’t Show by Default in NetSuite SCA

Related Items-Points to be Noted

1.When a shopper adds a child matrix item to the cart, its related items are not displayed in the related items area on the Shopping Cart page.2.For performance reasons, you should use a maximum of 100 related items per item record.

How to create a related item group

Go to Commerce > Marketing > Upsell > Related Items Categories > New. In the Category field, enter a name for this related item group.You will select this Category name when adding related item groups to items later in Step 10. (Optional) In the Brief Description field, enter a short message describing this group. On the Basic subtab, select an item from… Continue reading How to create a related item group