Tag: RMA

Approving a Customer Return Authorization

You can use the return authorizations approval process to keep track of what is being returned and why. A return cannot be received, credited, or refunded until the authorization is approved. After you have approved an authorized return, it enters the receiving queue and the warehouse knows to expect this item to be shipped. To… Continue reading Approving a Customer Return Authorization

Proposal for Automating Item Receipts and Credit Memos from Return Authorizations

Proposal Summary    This proposal outlines the customization and automation requirements to streamline their Return Authorization (RMA) process within NetSuite. The client seeks to automate the creation of Item Receipts and Credit Memos from Return Authorizations (RAs) by introducing a custom button that, when clicked, performs these actions based on the provided RMA data. The… Continue reading Proposal for Automating Item Receipts and Credit Memos from Return Authorizations

Return Materials Authorization (RMA)

RMA is a non-posting transaction. The return process results in a credit or a refund is dependent on three things: 1. Based on the return authorization form is selected in the Custom Form field on the authorization. Standard Return Authorization – Credit – A return using this form generates a credit memo for the returned item.… Continue reading Return Materials Authorization (RMA)

Restock Drop Ship Sales Returns using RMA

Scenario User would like to know how an Item marked as Drop Ship can become part of Inventory once a customer returns that Item Solution On the Sales Order page, click the Authorize Return button. In the Return Authorization page, users have the option to set it to either Pending Receipt or Pending Approval. The Drop Shipment Column will automatically be checked when users click the Authorize Return on the Sales Order page. If… Continue reading Restock Drop Ship Sales Returns using RMA

Auto close of transfer order and RMA records

Requirement The client needs to close the transfer orders and the RMA records automatically which is not scheduled and created 10 days ago. Solution A scheduled script can be used to close the transfer orders and RMS records which is not scheduled and created 10 days ago. For the Transfer and RMA orders both ignore… Continue reading Auto close of transfer order and RMA records