Resolving Export Restrictions for Custom Roles in NetSuite – “Export Lists” Permission

Issue Overview A recurring issue encountered by users with custom roles in NetSuite involves the inability to export data from saved searches or reports. This limitation typically manifests when the “Export – Lists” permission is not assigned to the custom role, thereby restricting access to the “Export – Excel” and “Export – CSV” functionalities in… Continue reading Resolving Export Restrictions for Custom Roles in NetSuite – “Export Lists” Permission

User Role Permissions

Each user role (except Administrator) needs at least one permission. Essentially, a permission is a bundle of rights that govern what a user can and can’t do in the system. Permissions are categorized into various levels, each granting different capabilities: View: Users can access and view data, but they are unable to make any modifications.… Continue reading User Role Permissions

How to access SuiteIdeas in NetSuite

When you want a feature or functionality added to NetSuite, visit SuiteIdeas to submit a new enhancement request or vote for an existing idea. SuiteIdeas is only available to users with the NetSuite Support Center role or the NetSuite Support Center (Basic) role. Steps to Add Permission Needed to Access SuiteIdeas: Navigate to Lists >… Continue reading How to access SuiteIdeas in NetSuite

Allow JS/HTML Uploads Permission

Scenario Custom Roles encounter the following permission violation message when uploading a file or sending an email with HTML attachments: “Permission Violation: You need the ‘Allow JS/HTML Uploads’ permission to access this page. Please contact your account administrator.” NetSuite implemented a stricter policy for uploading files with .js and .html suffixes to the file cabinet.… Continue reading Allow JS/HTML Uploads Permission

Roles and Permissions for Estimated Landed Cost

To enable estimated landed cost for roles: Go to Setup > Users/Roles > Manage Roles. On the role record, check the Enable Estimated Landed Cost box: By default, the prebuilt custom forms and records for Estimated Landed Cost are enabled for the following standard roles: CEO and CFO Accountant and Accountant (Reviewer) Warehouse Manager 3. To enable other… Continue reading Roles and Permissions for Estimated Landed Cost

Permission to Access Inbound Shipment on a Custom Role

Scenario User with custom role is unable to access Inbound Shipment.   Solution Navigate to Setup > Users/Roles > Manage Roles Custom Role: Click Edit Click Permissions tab Click Lists subtab Permission: Select Inbound Shipment Level: Select Full Click Add Click Save Note: Changes apply after a user with the role logs out, then logs back in.

FAM Diagnostics Portlet Error: Record Not Found

Scenario: When logging in with a custom role other than Administrator or Fixed Assets Manager, users may encounter an error indicating that the FAM Diagnostics portlet is inaccessible. This is typically due to the custom role not having the required permission to access this feature. Steps to Resolve: Add the Required Permission: Navigate to Setup… Continue reading FAM Diagnostics Portlet Error: Record Not Found

Missing “Update Primary” Button in Contacts Sublist for Custom Roles

To resolve this, the user role has to have a minimum permission level of ‘Edit’ for Customers. 1. Login as Administrator. 2. Navigate to Setup > Users/Roles > Manage Roles. 3. Edit the role. 4. In the Permissions tab > Lists subtab, set the Customers permission level to Edit or Full. 5. Click Save.   Note:  The update of the contact role technically modifies the Customer record, thus, the role requires editing rights.