Error importing Shopify gift card to NetSuite

Issue: Gift card order is stuck on order import. Error ‘Failed to add Shopify Order “XXXXX” mapping error occurred. More than one match for “[[“internalid”, “isempty” AND “isinactive”,”is”,”F”]]” for the record type item”.’ Could not find a match for the record type ‘”item”‘. Solution: A NetSuite item record must be created for it and the gift card… Continue reading Error importing Shopify gift card to NetSuite